At one time or another you will need the services of a translation agency, it is vital you go for an agency that has built a good reputation over the years. If you have never used the services of a translation agency in the past, it be challenging to choose one agency among the many. However, all agencies will not provide you with the same kind of services. Here is how to choose a reputable translation agency.
What is the specialty of the agency you have settled for? There are agencies that focus on legal documents, while others deal with technical documents, It is important you choose an agency that will meet your needs.
When choosing a translation agency, it is important to check the working hours of the agency. It is advisable to go for an agency that works 24/7, especially if you operate on a different time zone from the agency. Go for an agency that will constantly send you drafts and keep you updated on the progress of your order.
Are there other clients that the translation agency has provided its services to in the past? If you find the agency is reluctant on giving you their reference list, that is a red flag and you should avoid working with the company. It is important you call some of their past clients and ask them how their experience was with the agency. The good thing about calling the agency references, its they will give you an honest opinion about the company.
Another way of knowing of the translation agency has a good reputation is through checking its reviews online. Go for a translation agency with several positive reviews on different platforms online.
Does the agency have staff who are trustworthy? Avoid translation agencies that have in the past been accused of leaking their clients documents.
Does the translation agency have any experience? The longer the duration of time the translation agency has been running, the better. An agency that has been in the field for long, have the right equipment for translation, also they have mastered the skills of the industry. Also, check the academic qualifications and experience of the translators at the agency.
Does the translation agency have a license to operate from the state? Confirm with the regulatory state department if the license the agency is using is legit. A credible agency should be ISO certified and it should have membership to reputable bodies in the translation field.
Price is another factor you should also consider. Some agencies charge more for their translation services as compared to others. Compare the prices of different agencies then go for one that is within your budget. Price is not everything you should consider when choosing a translation agency.